Assessor Scheduler

Juice Personnel are currently working with a well-established company, who are seeking an Assessor Scheduler.

The Assessor Scheduler will work both autonomously and as part of a two-person team to schedule assessment visits within a geographical region.

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The Role

Work to business revenue generation targets, monitored daily, including the number of jobs attended and assessor productivity.
Manage your area of work in progress (WIP) daily, ensuring each job is followed up with notes.
Handle visit request calls and emails from Occupational Therapists and other healthcare professionals.
Schedule appointments for a team of assessors, maximising productivity by analysing skills, location, and KPIs for each job.
Record assessor downtime on appropriate documents, and discuss regularly with the Assessor Manager.
Highlight issues to the Assessor Manager to minimise downtime and maximise performance.
Ensure accurate and consistent updates of system databases.

About You

Educated to at least GCSE level, with 3 x A-C passes, 2 of which must be in Maths and English.
Previous experience in a scheduling role.
Good geographical knowledge.
Accurate data entry skills with a keen eye for detail.
Ability to quickly reprioritise and follow customer SLA requirements.
Capable of following timelines and extracting relevant data quickly, recognising and understanding previous visit history.
Excellent written and verbal communication skills.
Methodical approach to workload with the ability to follow instructions.
Ability to multitask and stay calm under pressure while targeting backlogs and working to lists.
Team player who can work autonomously.
Exceptional customer service and interpersonal skills.
Problem-solving skills with the ability to introduce preventative actions.
Proactive, results-oriented, and driven.
Competent in Microsoft Office Applications, especially Excel.
Flexible approach to work and working hours.

Benefits

25 days holiday
Life Assurance
Salary sacrifices pension
Medicash health plan (which allows you to claim towards health costs such as dental and optical, as well as physiotherapy and chiropody
Free parking on site
Employee recognition schemes
Social events and committee
Ongoing travel and development
Company benefit discounts and rewards schemes which includes shop discounts, hotel discounts and stay outs

Frequently Asked Questions

How much will it cost for you to find me a job?

It’s an age-old myth that recruitment agencies charge candidates. Our services to candidates are completely free of charge. We offer CV writing, career advice, interview preparation (and more), and we don’t charge you a penny!
Can I register with more than one agency at a time?

Yes, absolutely, and we recommend you do so to ensure you’re getting your name out there. What we do ask is that you’re honest with both parties. Keep everyone informed of all your job activities, and there should be no issues in doing this.
Why should I register with Juice Personnel instead of just finding my own job?

Juice Personnel is a reputable recruitment agency with over 60 years of combined professional experience among our consultants. Our in-depth market knowledge is second to none, and our links with local businesses cover the whole of West Yorkshire, giving us access to hundreds of available opportunities. We will fully manage your application and can offer advice, guidance, or a friendly chat should you need us to!
I’ve applied for a vacancy online. Does this mean you’ve sent my CV to your client?

No, no and no! We pride ourselves on meeting every single candidate we work with. Any recruiters worth their salt will do the same! It’s our professional duty to ensure that we match the right people to the right business, and there is no way we can do this without meeting you first. We also NEVER send your details anywhere without getting your consent first.
I’ve sent my CV to you and haven’t heard anything. Why is this?

We receive hundreds of CVs daily, so it’s physically impossible to reply to every candidate. We reach out to as many people as possible, but we state in our adverts that if we haven’t contacted you within 48 hours, you can assume your CV wasn’t shortlisted. If in doubt – pick up the phone. We’re always happy to talk about recruitment.