Billing Administrator

Juice Personnel are currently working with a well-established company, who are seeking a Billing Administrator.
The main responsibility of the Billing Administrator will be to ensure the productive and accurate invoicing process is managed daily, including processing monthly payment applications and consolidated invoices. You will manage customer portals, deal with queries to facilitate invoicing and payment, and process customer credits.

You will support and deliver the needs of customers and take a collaborative approach to driving business improvements. A high level of accuracy and attention to detail is required, along with excellent interpersonal skills as you will interact with a wide range of stakeholders.

The role requires individuals who not only meet but exceed KPIs, both personal and team targets. The role is varied, and you will be expected to engage in a wide range of tasks to deliver excellent customer service across the operation.

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The Role

Processing incoming engineer documents
Preparing customer invoices and responding to customer inquiries
Preparing customer credit notes
Invoicing
Monthly payment applications
Monthly consolidated invoices
Management and maintenance of customer portals

About You

Accurate data entry skills with a keen eye for detail
Ability to reprioritise and follow customer SLA requirements
Ability to quickly extract data and recognise previous visit history from call timelines
Excellent communication skills, both written and verbal
Methodical approach to workload and ability to follow instructions
Ability to multitask and stay calm under pressure while managing backlogs
Team player who can also work autonomously
Exceptional customer service and interpersonal skills
Problem-solving skills with the ability to introduce preventative actions
Proactive, results-driven
Competent in Microsoft Office applications (specifically Excel)
Flexible approach to work and working hours
Educated to at least GCSE level, with 3 x A-C passes, 2 of which are in Maths and English.

Benefits

Competitive Salary, paid monthly
Ongoing training and development
25 days holiday, plus bank holidays
Pension Scheme, matched contribution/salary sacrifice
Medicash health Plan which allows you to claim towards health costs such as dental and optical as well as physiotherapy and chiropody
Life Assurance Scheme
Company Benefits Discount and Rewards Scheme which includes shop discounts, hotel discounts and days out

Frequently Asked Questions

How much will it cost for you to find me a job?

It’s an age-old myth that recruitment agencies charge candidates. Our services to candidates are completely free of charge. We offer CV writing, career advice, interview preparation (and more), and we don’t charge you a penny!
Can I register with more than one agency at a time?

Yes, absolutely, and we recommend you do so to ensure you’re getting your name out there. What we do ask is that you’re honest with both parties. Keep everyone informed of all your job activities, and there should be no issues in doing this.
Why should I register with Juice Personnel instead of just finding my own job?

Juice Personnel is a reputable recruitment agency with over 60 years of combined professional experience among our consultants. Our in-depth market knowledge is second to none, and our links with local businesses cover the whole of West Yorkshire, giving us access to hundreds of available opportunities. We will fully manage your application and can offer advice, guidance, or a friendly chat should you need us to!
I’ve applied for a vacancy online. Does this mean you’ve sent my CV to your client?

No, no and no! We pride ourselves on meeting every single candidate we work with. Any recruiters worth their salt will do the same! It’s our professional duty to ensure that we match the right people to the right business, and there is no way we can do this without meeting you first. We also NEVER send your details anywhere without getting your consent first.
I’ve sent my CV to you and haven’t heard anything. Why is this?

We receive hundreds of CVs daily, so it’s physically impossible to reply to every candidate. We reach out to as many people as possible, but we state in our adverts that if we haven’t contacted you within 48 hours, you can assume your CV wasn’t shortlisted. If in doubt – pick up the phone. We’re always happy to talk about recruitment.