Client Relationship Manager

The Role

• Huddersfield – Office based role
• Full-Time, Permanent
• Salary: £24k
• Hours: Monday to Friday – 35 hour week
• Parking is very limited on site as it is just off the high street so easy to get to.
• Take initial detailed client enquiries, liaise with clients via telephone/email or face to face.
• Undertake administrative tasks such as opening new client files, undertaking ID checks,
• Inputting case information onto the team’s case management system, archiving files, photocopying and scanning.
• Assisting the support team to prepare bundles for Counsel, Court and medical experts.
• The ability to work alongside fee earners and have a sound understanding of the legal priorities and procedures.

About You

• Have a confident, courteous and professional telephone manner.
• Preferably you will be familiar with the Proclaim case management system and have sound user knowledge of Microsoft Word with excellent keyboard skills.
• Have the ability to work well under pressure, be a team person who is pro-active.
• Presentable and smart attire due to the nature of the business.

Benefits

• Minimum of 24 days’ holiday plus bank holidays;
• Birthday holiday and additional days at Christmas;
• Extra days of holiday are accrued after 5 years at 1 day per year up to 5 extra days (taking you to 29 days at 10 years);
• Buy/Sell holidays – Option to buy or sell annual leave each year;
• Group Pension Scheme - 4% Employer/5% Employee with the option to make additional contributions.
• Life Assurance - 3 x Annual Salary in the unfortunate event of death in service.
• Perkbox Membership - Employee Discounts on hundreds of high street stores.
• On-Site Parking - Dependent On Role