We are working exclusively on this role for our client who are a industry leading provider of rental solutions, powered access equipment, sales and training. Established in 2008, our client has a passion for providing outstanding customer service and have plans to significantly grow the business.
- Date added: 20-02-25
- Hours: 830 - 530 pm Monday to Friday 42.50 hours per week
- Wage: £25857 pa
- Sector: Commercial
- Location: Normanton
is customer service your thing?
cross-hire coordinator
We are working exclusively on this role for our client who are a industry leading provider of rental solutions, powered access equipment, sales and training.
Established in 2008, our client has a passion for providing outstanding customer service and have plans to significantly grow the business.
could this be you?
keep looking!
The Role
- Effectively communicate with all drivers, the Hire Desk and Service teams to ensure an efficient and professional delivery service
- Support and assist colleagues through sharing of knowledge to ensure consistency of information delivered to customers
- Provide feedback the head of hire on high demand products to assist in capital expenditure planning and budgeting
- Report any opportunities and / or threats to your manager at the earliest opportunity, escalating concerns and suggestions for improvements
- Forward plan efficient delivery schedules ensuring maximum utilisation of the fleet of delivery vehicles
- Source and negotiate best value for the provision of the company's cross-hire requirements
- Demonstrate commercial awareness when negotiating pricing and when you are deciding the most profitable way of fulfilling the order
- Create and send supplier purchase orders
- Coordinate and administer off-hires
- Raise and confirm contacts
- Administer hire breakdowns, liaising as necessary with the suppliers
- Build rapport and good relationships with all new and existing suppliers, ensuring specific client policies are adhered to
About You
- Demonstrate the company values in everything you do
- Respect all colleagues and customers, being polite and courteous
- Become involved in all department and wider company projects
- Passionate and willing to provide exceptional levels of customer service
- An excellent communicator with people at any level within an organisation
- A flexible approach, with a willingness and ability to look for alternative solutions
- Sound geographical knowledge
- Excellent written and verbal communication skills with impeccable telephone manner
- Fully computer literate
Benefits
- Up to 28 days holidays with length of service
- Health care
- Flexible holiday scheme
- Life Assurance
- Team Profit Share
- Charity & Volunteering days
- Pension
- Birthday Holiday
Frequently Asked Questions
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How much will it cost for you to find me a job?
It’s an age-old myth that recruitment agencies charge candidates. Our services to candidates are completely free of charge. We offer CV writing, career advice, interview preparation (and more), and we don’t charge you a penny!
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Can I register with more than one agency at a time?
Yes, absolutely, and we recommend you do so to ensure you’re getting your name out there. What we do ask is that you’re honest with both parties. Keep everyone informed of all your job activities, and there should be no issues in doing this.
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Why should I register with Juice Personnel instead of just finding my own job?
Juice Personnel is a reputable recruitment agency with over 60 years of combined professional experience among our consultants. Our in-depth market knowledge is second to none, and our links with local businesses cover the whole of West Yorkshire, giving us access to hundreds of available opportunities. We will fully manage your application and can offer advice, guidance, or a friendly chat should you need us to!
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I’ve applied for a vacancy online. Does this mean you’ve sent my CV to your client?
No, no and no! We pride ourselves on meeting every single candidate we work with. Any recruiters worth their salt will do the same! It’s our professional duty to ensure that we match the right people to the right business, and there is no way we can do this without meeting you first. We also NEVER send your details anywhere without getting your consent first.
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I’ve sent my CV to you and haven’t heard anything. Why is this?
We receive hundreds of CVs daily, so it’s physically impossible to reply to every candidate. We reach out to as many people as possible, but we state in our adverts that if we haven’t contacted you within 48 hours, you can assume your CV wasn’t shortlisted. If in doubt – pick up the phone. We’re always happy to talk about recruitment.
