Employee Relations Manager

Juice Personnel are very happy to be supporting a long-standing client of ours.

This is an exciting opportunity to lead a high-performing Employee Relations team, providing expert guidance and support across the organisation, shaping workplace culture, and driving a proactive ER strategy that delivers excellent employee experiences

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The Role

Salary: Up to £47,000 per annum
Hours: 35 hours per week, Monday to Friday (Hybrid working)
Location: York
Contract: 15-Month Fixed Term (until approx. January 2027)
Full UK driving licence and willingness to travel to sites as required
Lead a small team of ER specialists to deliver excellent case management support across the organisation.
Manage complex and high-risk ER cases, including tribunal preparation and strategic advice.
Drive a cultural shift towards early intervention and positive resolution, reducing formal processes.
Coach and empower managers to handle ER matters confidently and effectively.
Collaborate across teams to deliver impactful ER training, guidance, and support.
Support organisational change projects including restructures, redundancies, and TUPE.
Develop and maintain ER policies, procedures, and toolkits ensuring legal compliance and alignment with best practice.
Report on case volumes, trends, and outcomes to inform decision-making.
Attend key meetings and engage with stakeholders as required.

About You

CIPD Level 7 qualified (or working towards) or equivalent.
Proven experience leading an ER team and managing complex employee relations cases.
Strong knowledge of employment law and HR best practice.
Pragmatic, solutions-focused approach to risk and resolution.
Experience in policy development, change management, and tribunal preparation.
Experience of line managing team members, including performance and development.
Confident, knowledgeable, and passionate about people and processes.

Benefits

33 days annual leave (including bank holidays) with the option to buy/sell up to 5 days
Employee Assistance Programme (EAP)
Group Life Assurance, eye care vouchers, and free parking
Company pension scheme
Long service and staff awards
Simply Health insurance cash plan
Excellent training, support, and career development
Nationwide employee discounts including eating out and shopping
Blue Light Card: provides discounts online and in-store for NHS, emergency services, social care sector, and armed forces

Frequently Asked Questions

How much will it cost for you to find me a job?

It’s an age-old myth that recruitment agencies charge candidates. Our services to candidates are completely free of charge. We offer CV writing, career advice, interview preparation (and more), and we don’t charge you a penny!
Can I register with more than one agency at a time?

Yes, absolutely, and we recommend you do so to ensure you’re getting your name out there. What we do ask is that you’re honest with both parties. Keep everyone informed of all your job activities, and there should be no issues in doing this.
Why should I register with Juice Personnel instead of just finding my own job?

Juice Personnel is a reputable recruitment agency with over 60 years of combined professional experience among our consultants. Our in-depth market knowledge is second to none, and our links with local businesses cover the whole of West Yorkshire, giving us access to hundreds of available opportunities. We will fully manage your application and can offer advice, guidance, or a friendly chat should you need us to!
I’ve applied for a vacancy online. Does this mean you’ve sent my CV to your client?

No, no and no! We pride ourselves on meeting every single candidate we work with. Any recruiters worth their salt will do the same! It’s our professional duty to ensure that we match the right people to the right business, and there is no way we can do this without meeting you first. We also NEVER send your details anywhere without getting your consent first.
I’ve sent my CV to you and haven’t heard anything. Why is this?

We receive hundreds of CVs daily, so it’s physically impossible to reply to every candidate. We reach out to as many people as possible, but we state in our adverts that if we haven’t contacted you within 48 hours, you can assume your CV wasn’t shortlisted. If in doubt – pick up the phone. We’re always happy to talk about recruitment.