Field Service Engineer

Our client who's head office is based in Barnsley South Yorkshire supplies high-tech telematics, safety and service systems to 1 in 3 UK local authority waste services. Each time your home or office waste and recycling is collected, there is a good chance it has been planned, managed or reported by our clients technology.
They are rapidly expanding their client base and have a continuous programme of technology upgrades underway. To maintain their high standards of customer service and increase their capacity they are looking for an experienced Field Service Engineer to join their frontline team.

The role involves nationwide customer service visits to install, maintain and troubleshoot a range of mobile and vehicle systems, including Windows and Android mobile devices, camera systems and headless telematics devices and wired / wireless connections to other systems via CANbus and RS232/485.

A typical day might include driving to a council depot, meeting the fleet team for site induction and to agree work plans and safety processes and then carrying out 1 or more system installations. There’s often a need to work with customers to locate vehicles and react to late changes in availability. Finally you’ll get client sign off, hand the vehicle back and submit your job sheet and photographs electronically to colleagues.

You will have experience in vehicle electronics, ideally in a blue-light, utilities, HGV or logistics environment and be able to deploy at short notice as required.

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The Role

Attend customer sites (typically council depots) to install and troubleshoot hardware, software and configuration issues
Mentor and support newly-qualified colleagues and apprentices
Carry out pre-fitment assessments of vehicles
Rigorously follow customer and company health and safety standards and method statements
Operate and maintain a company vehicle, tools and associated van stock

About You

Must be a qualified Auto Electrician or have minimum of 3 years appropriate time served (for example City and Guilds Level 3 – Vehicle Mechanical and Electronic Systems – Maintenance and Repair Qualification or similar qualification).
Must demonstrate substantial experience and skills in auto electrical work, fault diagnosis and resultant repairs, including the use of electronic diagnostic equipment to include working experience of a range of heavy goods/specialist vehicle.
Must hold a UK driving licence with no significant endorsements or previous convictions. Class 2 HGV not required.
Should have experience with vehicle telematics and/or computer terminals using Windows or Android
Must have high standards of personal conduct and discipline
Should be able to manage their own workload with high flexibility to meet customer requirements

Benefits

Fully expensed company van, mobile phone and laptop computer
Business expenses card
Contributory pension scheme
Employee benefits program including retail savings, death-in-service cover, GP helpline and EV and bicycle salary sacrifice schemes
Mutually-flexible working – weekends, overnights and unsociable hours will frequently be required
Good holiday, sickness and parental leave entitlements
For further information or a chat about this opportunity please call Karen on 01924 377500 or email karen@juicepersonnel.co.uk

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