Parts & Engineering Administrator

Juice Personnel Ltd. are excited to be recruiting a Parts & Engineering Administrator for our client, who are a well-respected and recognised multi-national organisation with their UK operation based in spacious, well-presented modern offices in Ossett.

They are a well-known Global Brand that takes pride in supplying high-end Fitness and Lifestyle products for the Home Fitness market, both directly through their own websites as well as via a network of popular UK retailers and distributors.

This is a permanent position suitable for candidates that are looking for a long-term stable position. It is an excellent opportunity for someone to gain grassroots experience and knowledge of businesses operating in the fitness equipment / retail sectors and warehousing / logistics.

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The Role

Handling incoming calls and emails from internal departments and third-party service Engineers
Supporting our Customer Service team with enquiries and resolution of problems
Raising parts orders
Updating and maintaining the in-house CRM software
Liaising with third-party warehousing and carriers to ensure all parts orders are processed in accordance with customer’s requirements
Liaising with our third-party engineering service providers
Provision of product and technical information
General administration

About You

Good team players
Able to work in a demanding environment
An excellent telephone manner
The position requires good product and technical knowledge for which training will be provided
Good keyboard skills
A good standard of written and verbal communication skills
IT literate with a working knowledge of SAP, Microsoft Office, Excel, Gmail and Google sheets
The ability to work under pressure
The ability to adopt a proactive approach to problem solving

Benefits

Company Pension Scheme
Private medical insurance, life, and critical illness cover
Team building and social events outside of work
Smart casual dress code
Substantial staff discount for product purchases
Free parking is available on site
21 days annual holiday plus statutory days (increasing to 25 days with service)

Frequently Asked Questions

How much will it cost for you to find me a job?

It’s an age-old myth that recruitment agencies charge candidates. Our services to candidates are completely free of charge. We offer CV writing, career advice, interview preparation (and more), and we don’t charge you a penny!
Can I register with more than one agency at a time?

Yes, absolutely, and we recommend you do so to ensure you’re getting your name out there. What we do ask is that you’re honest with both parties. Keep everyone informed of all your job activities, and there should be no issues in doing this.
Why should I register with Juice Personnel instead of just finding my own job?

Juice Personnel is a reputable recruitment agency with over 60 years of combined professional experience among our consultants. Our in-depth market knowledge is second to none, and our links with local businesses cover the whole of West Yorkshire, giving us access to hundreds of available opportunities. We will fully manage your application and can offer advice, guidance, or a friendly chat should you need us to!
I’ve applied for a vacancy online. Does this mean you’ve sent my CV to your client?

No, no and no! We pride ourselves on meeting every single candidate we work with. Any recruiters worth their salt will do the same! It’s our professional duty to ensure that we match the right people to the right business, and there is no way we can do this without meeting you first. We also NEVER send your details anywhere without getting your consent first.
I’ve sent my CV to you and haven’t heard anything. Why is this?

We receive hundreds of CVs daily, so it’s physically impossible to reply to every candidate. We reach out to as many people as possible, but we state in our adverts that if we haven’t contacted you within 48 hours, you can assume your CV wasn’t shortlisted. If in doubt – pick up the phone. We’re always happy to talk about recruitment.