Service Designer

Our Client based in Barnsley South Yorkshire are expanding their teams to support their company's growth and success as the UK recycling industry.
The company supplies software and hardware to local authorities and waste management operators across the UK. They provide software for waste, street cleansing and other front-line municipal services. They are a market leader and continually innovating in both technology and services. 1 in 3 British Councils are using their software and services to improve their waste and recycling operations. From sophisticated route planning and vehicle telematics to mobile apps for residents and staff.

They have this exciting new role as they expand their services to local authorities, helping them to design modern, safe and efficient waste collection services. Their technical consultants, software engineers and professional services staff are working with more councils than ever before, and they are looking for a Municipal Service Designer to support them to continue the growth. This area of the business is seeing particular growth so for the right candidate, there is scope for growth within the role and the opportunity to shape their development around their skills and aspirations.

could this be you?

keep looking...

The Role

Completing service re-design work on behalf of the customer using route optimisation and waste management systems.
Liaising with the customer on project/ service design requirements.
Travelling to customer sites on project kick-offs to capture any unique operations that would impact on service design works.
Building new municipal services in systems as defined and agreed by the customer.
Supporting delivery and go live of service design and route optimisation projects.
Working within the Service Design team and feed into the continuous improvement and growth strategies.
Attending some customer calls as and when required.
Conducting ‘post go live’ assessments on customer operations to review where any further efficiencies could have been made.

About You

Good attention to detail
Experience with Excel
Experience working on Projects and capturing customer requirements would be advantageous.
Experience of municipal waste collection operations, routing software or service redesign or similar environment (e.g. utilities, field service) would be advantageous.
Ability to commute to offices in Barnsley; hybrid working.
Ability to travel to customer sites across as and when required.
Holder of a valid UK Driver’s licence.
This position would ideally suit someone with background experience as a Transport Planner, Transport Administrator or Transport Coordinator.

Benefits

Flexible working hours

Frequently Asked Questions

How much will it cost for you to find me a job?

It’s an age-old myth that recruitment agencies charge candidates. Our services to candidates are completely free of charge. We offer CV writing, career advice, interview preparation (and more), and we don’t charge you a penny!
Can I register with more than one agency at a time?

Yes, absolutely, and we recommend you do so to ensure you’re getting your name out there. What we do ask is that you’re honest with both parties. Keep everyone informed of all your job activities, and there should be no issues in doing this.
Why should I register with Juice Personnel instead of just finding my own job?

Juice Personnel is a reputable recruitment agency with over 60 years of combined professional experience among our consultants. Our in-depth market knowledge is second to none, and our links with local businesses cover the whole of West Yorkshire, giving us access to hundreds of available opportunities. We will fully manage your application and can offer advice, guidance, or a friendly chat should you need us to!
I’ve applied for a vacancy online. Does this mean you’ve sent my CV to your client?

No, no and no! We pride ourselves on meeting every single candidate we work with. Any recruiters worth their salt will do the same! It’s our professional duty to ensure that we match the right people to the right business, and there is no way we can do this without meeting you first. We also NEVER send your details anywhere without getting your consent first.
I’ve sent my CV to you and haven’t heard anything. Why is this?

We receive hundreds of CVs daily, so it’s physically impossible to reply to every candidate. We reach out to as many people as possible, but we state in our adverts that if we haven’t contacted you within 48 hours, you can assume your CV wasn’t shortlisted. If in doubt – pick up the phone. We’re always happy to talk about recruitment.