Credit Controller / Finance Assistant

An excellent opportunity has arisen for an experienced Credit Controller / Finance Assistant to join a busy finance team in Castleford on a permanent basis

This is a varied finance role with credit control as the main focus. You will manage your own customer ledger, chase outstanding payments, resolve account queries and work closely with internal teams to support healthy cash flow.

The role will also provide the opportunity to support wider finance administration and process improvements as the finance systems and processes continue to develop.

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The Role

Take ownership of an allocated customer ledger
Monitor outstanding debts and overdue accounts
Contact customers by telephone and email to secure payment
Maintain accurate records of customer contact and payment promises
Investigate disputed invoices and account discrepancies
Work with Sales and Commercial teams to resolve payment queries
Identify and escalate payment risks and complex issues
Build professional relationships with customers
Follow up outstanding actions to ensure payments are received promptly
Proactively identify and resolve potential payment issues
Assist with bank reconciliations, purchase ledger and petty cash
Support improvements to credit control processes and finance systems
Provide general finance administration support as required

About You

Previous experience in credit control or a similar finance role
Good understanding of customer accounts and outstanding debt
Confident communicating with customers by telephone and email
Strong attention to detail and accuracy
Good Excel and IT skills
Excellent organisational and time-management skills
Ability to manage your own workload and prioritise effectively
Confident investigating and resolving account queries
Professional and constructive approach when dealing with customers
Experience of purchase ledger, bank reconciliations or wider finance administration would be advantageous

Benefits

Permanent position
Salary up to £30,000 per annum
Hybrid working – 3 days office / 2 days from home
37.5-hour working week
Opportunity to develop within a growing finance function
Varied finance role with wider responsibilities

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