Delivery Planner

Our client, a well-established company in the transport and logistics sector, is seeking a dedicated and proactive Delivery Planner to join their busy delivery planning team in Wakefield.

This role is essential in ensuring that all deliveries are planned and executed efficiently, customers receive an excellent service, and the transport team is fully supported. The role operates on a rota system, so some flexibility regarding weekend and shift work is required.

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The Role

Schedule and track direct deliveries with customers and stores as a Delivery Planner, ensuring all orders are fulfilled accurately and on time.
Monitor and update daily routing plans, proactively addressing any delays or issues to maintain service levels.
Handle all customer queries regarding deliveries, providing clear and professional responses.
Support the Transport Manager and other team members in planning, coordinating, and executing transport movements.
Ensure compliance with company policies, procedures, and legal regulations relating to transport and logistics.
Maintain records and perform general office duties related to delivery planning and scheduling.

About You

Previous experience as a Delivery Planner or in a transport, logistics, or warehouse planning role.
Outstanding customer service skills, with excellent telephone manner and professional communication.
Strong problem-solving abilities, able to react quickly and effectively to delays or issues.
Excellent attention to detail, organisational skills, and the ability to prioritise multiple tasks.
Knowledge of local geography and routing preferred.
Ability to work both independently and as part of a team in a busy, fast-moving environment.
Confident, enthusiastic, and proactive in taking ownership of responsibilities.

Benefits

Free on-site parking for employees
Kitchen facilities available
Sandwich van visits the site daily
Opportunity to gain experience in a fast-paced transport and logistics environment

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